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What You Agree To When You Use 88v

These terms govern your account, your transactions and how we handle your data on 88v. Access and eligibility depend on local law and are available only where permitted in your region — if you are in an area where online gaming is not permitted…

Account Eligibility RulesJazzCash & Easypaisa Payment TermsData Handling PolicyRaast Withdrawal ConditionsContact Rights
88v What You Agree To When You Use 88v
POLICY CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, a payment dispute or a data request, we have three ways to reach us. For anything urgent — like a JazzCash or Easypaisa transaction that has not been reflected in your account — live chat gets you a faster response than email. All legal correspondence is logged and responded to within our standard policy window.

Team online

Live Chat

Open the chat icon in your account dashboard for real-time help with transaction queries, account eligibility questions or policy clarifications.

Email Support

Send formal policy queries, data requests or dispute notices to our support address. Include your registered account ID for faster case handling.

Account Help Centre

The Help Centre in your account settings covers common policy questions — from Raast withdrawal conditions to account-closure procedures — without needing to contact us.

HOW WE HANDLE POLICY

Data, Cookies, Security and Your Account Rights

We handle your personal data under a strict internal policy. We collect only what we need to verify your account and process your JazzCash, Easypaisa or Raast transactions. You can request a copy of the data we hold on you at any time by raising a data-access request through email support. Here is how we approach the four key areas.

Data Retention

We keep your account data for as long as your account is active and for the period required by our internal compliance standards after closure. You may request deletion subject to those obligations.

Cookie Use

Cookies help us keep your session active on mobile and remember your payment method preferences — such as your last-used JazzCash or Easypaisa wallet. You can manage cookie settings in your browser.

Account Security

Every login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, change your PIN immediately and contact live chat to freeze the account.

Requesting Changes

To update your registered name, mobile number or wallet details — including your linked Raast or Easypaisa account — submit a change request through the Account Settings page or contact email support with verification.

Legal Terms — Frequently Asked Questions

These are the questions we get most often about our legal terms, your account rights and how we handle data and payments. If your question is not here, reach us through live chat or email support.

Access depends on local law and is available only where permitted. Check whether online gaming is allowed in your specific region before registering an account with us.

Contact live chat with your JazzCash transaction reference number. We cross-check against our payment records and resolve confirmed credits within our standard dispute window.

Send a data-access request to our support email with your registered account ID. We will confirm receipt and deliver what we hold within our stated policy response period.

Yes, subject to any retention obligations we are required to meet. Raise a deletion request via email support and we will confirm what can be removed and what must be kept.

Terms may be updated from time to time. When they change, we send a notification to your registered account. Continued use after that notification means you accept the updated terms.

Raise a formal dispute through our email support channel. Include your account ID and a clear description of the decision you are challenging. Every dispute is logged and reviewed.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.