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How 88v Handles Your Personal Data

Your data belongs to you — this policy explains exactly what 88v collects, how we store it, and the controls available to you.

Data You ControlSecure Account StorageLocal Payment PrivacyClear Retention Rules
88v How 88v Handles Your Personal Data
HOW WE PROTECT DATA

Security, Cookies, and Retention at 88v

Protecting your data is an operational matter, not a marketing claim. Your payment rails — JazzCash, Easypaisa, Raast — connect through encrypted channels, your login is secured at the OTP step, and session data is managed through cookies you hold control over. The four points below cover encryption, cookies, login security, and how long we keep your records once your account is no longer active.

Payment Data Encryption JazzCash, Easypaisa, and Raast data travels over an encrypted connection to our payment processor. We never store raw wallet credentials on our servers — your account holds only a tokenised reference per transaction.
Cookies and Session Data Session cookies maintain your login state across pages. Analytics cookies tell us which sections of the lobby you visit most. Both types can be managed directly from your browser settings at any time.
Account Login Security Every account login sends an OTP to your registered mobile number before access is granted. If your login history shows an unrecognised device, lock your account immediately from the security section.
Retention and Deletion Your data stays on our systems while your account is active and during the legally required hold period after closure. Identifiable records are deleted within our scheduled retention window once that period ends.
DATA CONTACT OPTIONS

Reaching Our Privacy Team

If this policy raises questions about your account data, our privacy team is reachable through any of the routes below. Response times follow local law requirements for data-subject requests — we do not ask you to wait beyond what the law requires. For payment-specific queries, such as a JazzCash or Easypaisa transaction that does not match your records, the account chat is your fastest path to a direct, specific answer from our team.

Email Privacy Request Submit a data access, correction or deletion request to our privacy email. We acknowledge within one working day and respond fully within the period applicable law in your region sets.
Account Support Chat For questions about a specific record — a JazzCash deposit entry, an Easypaisa transfer, or an account activity log — open a live chat from within your account dashboard for a direct answer.
Formal Data-Subject Request To exercise rights under applicable data-protection law, write to us at our contact address. Include your account email so we can locate your records and handle the request through the correct process.

Privacy Questions We Hear Most

The questions below come from account holders asking about their data rights, what we collect, and how to act on what this policy sets out. If your specific question is not covered here, contact our privacy team by email with your account address and we will respond within the timeframe local law requires. Data-related services are available where local law and eligible region status allow, including for accounts in Pakistan.

We collect your name, email address, registered mobile number, and the wallet details tied to your payment method — JazzCash, Easypaisa, or Raast. Device type, session timestamps and login IP are also captured for account security.

Email our privacy team with a data access request and your account email address. We compile your profile data, transaction metadata and login history, then deliver it within the timeframe local law requires for your region.

No raw wallet credentials are held on our platform. Your JazzCash or Easypaisa payment details pass through an encrypted link to our processor, and only a tokenised reference remains on your account record afterward.

Our payment processor and fraud-screening partners receive limited data — only what they need to confirm a transaction or flag an anomaly. Each operates under a data-processing agreement that blocks any wider use of your account data.

Email our privacy team a deletion request with your account address included. We remove identifiable records within our retention schedule, then send written confirmation once the deletion is complete on our end.

After account closure, identifiable records move to a deletion queue. The timeframe for removal follows our retention policy, unless a legal obligation requires us to hold specific data for a defined additional period.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.